Terms & Conditions

1.0 Introduction & Definitions

Welcome to ReviveRx, a learning systems where you can have access to an operational health diagnostic tool designed for community pharmacies, and a curriculum of e-learning modules with the purpose of empowering pharmacy teams towards operational excellence and sustainable profitability. ReviveRx and its associated e-learning platform www.reviverxcellence.co.uk is operated and maintained by or on behalf of Captivating Training Solutions Ltd.

By accessing ReviveRx you agree to be bound by the following terms and conditions ("Terms"), Our Privacy Policy and Our Cookie Policy. If you have any queries about ReviveRx or these Terms, you can contact Us by emailing hello@reviverx.co.uk

If you do not agree with these Terms, you should leave ReviveRx and stop using ReviveRx Services immediately.

"CTS" or "We" or "Us" shall mean Captivating Training Solutions Ltd (registered number SC623907) whose registered address is at 26 Ellerslie Crescent, Glasgow, G14 0NY, Scotland.

"ReviveRx" means the website www.reviverx.co.uk where you can access the Community Pharmacy Operational Health Diagnostic Tool and e-learning platform www.reviverxcellence.co.uk

2.0 Eligibility & Registration

In order to make use of certain parts of ReviveRx, you will need to register an account with Us. In order to do so, you must (a) satisfy a minimum age requirement (being a minimum of eighteen (18) years of age; (b) provide Us with complete and accurate registration information; (c) ensure your use of ReviveRx is in accordance with these Terms and any Applicable Laws (as defined in paragraph 4, below); and (d) provide your Pharmacy premises GPhC registration number, (e) provide and email address and password.

By registering an account with Us you warrant that: (a) you meet the minimum age requirement of eighteen (18) years of age; (b) you confirm you are a healthcare professional; (c) you have given complete and accurate registration information, and will keep that information updated; and (d) your use of ReviveRx does not violate these Terms or breach any Applicable Laws.

You acknowledge that you will be responsible for all activities which take place under your registered user account and for keeping your password secure. If you become aware of any actual, threatened or suspected unauthorised use of your display name and/or any other breach of security, you agree to notify Us immediately.

You may cancel your account with Us at any time by following the instructions on the account settings page. We may terminate your account with Us for any or no reason, at any time, with or without notice and without liability.

In order to use ReviveRx, you will require access to the world-wide web. You are responsible for any connection, service and other fees associated with such access and for providing all equipment necessary to enable you to connect to the world-wide web (including a computer and modem or other access device).

3.0 Payment and Billing:

Access to the ReviveRx diagnostic tool and Operational Excellence Training requires payment via a monthly or annual subscription*. By subscribing to the ReviveRx programme, you agree to pay the specified fees using one of the payment methods accepted on the website.

*Some users' access may be granted via funding by local pharmaceutical bodies sponsorship.

4.0 General Rules Relating to Conduct:

When you use ReviveRx Services you must comply with all applicable UK laws relating to online conduct (including, without limitation, content which can be posted online) and with any applicable international laws, including the local laws in your country of residence (together referred to as "Applicable Laws"). Users must conduct themselves in a respectful and lawful manner while using ReviveRx and its associated platforms. Violation of the Code of Conduct may result in immediate suspension or termination of your account, legal action for breaches of law, and reporting to relevant authorities. Prohibited activities include but are not limited to harassment, infringement of intellectual property rights, and dissemination of illegal or offensive content. We reserve the right to remove any content that violates our policies without prior notice.

5.0 Content Ownership:

The copyright in all material contained on, in, or available through ReviveRx including all information, data, text, music, sound, photographs, graphics and video messages, the selection and arrangement thereof, and all source code, software compilations and other material ("CTS Materials") is owned by or licensed to CTS. All rights are reserved worldwide. You can view, print or download extracts of the CTS Materials solely for your own personal use but you cannot otherwise copy, edit, vary, reproduce, publish, display, distribute, store, transmit, commercially exploit, disseminate in any form whatsoever or use the Material without CTS’s express permission. You must not frame or link to ReviveRx or any part of it without our permission.

Any trademarks, service marks, and logos ("CTS Trade Marks") contained on or in ReviveRx are exclusively owned by CTS. You cannot use, copy, edit, vary, reproduce, publish, display, distribute, store, transmit, commercially exploit or disseminate CTS Trade Marks without the prior written consent of CTS.

New or updated CTS Materials may be added to ReviveRx, the subject, scope frequency and timing of such new or updated CTS Materials being at the sole discretion of CTS.

6.0 Third Party Partner Materials:

ReviveRx may contain content uploaded by Third Party Partners. CTS does not have any influence or control over any Materials provided by Third Party Partners in their version of ReviveRx and is not responsible or liable for Third Party Materials placed therein by the third party. CTS does not endorse any Third Party Materials, view or opinion placed on ReviveRx by Third Party Partners.

The copyright in all original material, but not CTS Material, provided in Third Party Partner versions of ReviveRx including all information, data, text, music, sound, photographs, graphics and video messages, the selection and arrangement thereof ("Third Party Materials"), is owned by or licensed to the Third Party Partner. Usage of Third Party Materials is covered by the terms and conditions of the Third Party Partners.

Any Third Party Partner trademarks, service marks, and logos ("Third Party Partner Trade Marks") but not CTS Trademarks, contained on or in ReviveRx are exclusively owned by the Third Party Partner. You cannot use, copy, edit, vary, reproduce, publish, display, distribute, store, transmit, commercially exploit or disseminate Third Party Partner Trade Marks without the prior written consent of Third Party Partner.

New or updated Third Party Materials may be added to Third Party Partner versions of ReviveRx, the subject, scope frequency and timing of such new or updated Third Party Materials being at the sole discretion of the Third Party Partner.

7.0 Privacy Policy

We take your privacy very seriously. CTS will only use your personal information in accordance with the terms of ReviveRx Privacy Policy. By using ReviveRx, you acknowledge and agree that you have read and accept the terms of ReviveRx Privacy Policy and these Terms & Conditions.

8.0 Disclaimer/ Liability

USE OF REVIVERX IS AT YOUR OWN RISK. REVIVERX IS PROVIDED ON AN "AS IS" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) CTS DISCLAIMS ALL LIABILITY WHATSOEVER, WHETHER ARISING IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE IN RELATION TO REVIVERX; AND (B) ALL IMPLIED WARRANTIES, TERMS AND CONDITIONS RELATING TO REVIVERX (WHETHER IMPLIED BY STATUTE, COMMON LAW OR OTHERWISE), INCLUDING (WITHOUT LIMITATION) ANY WARRANTY, TERM OR CONDITION AS TO ACCURACY, COMPLETENESS, SATISFACTORY QUALITY, PERFORMANCE, FITNESS FOR PURPOSE OR ANY SPECIAL PURPOSE, AVAILABILITY, NON INFRINGEMENT, INFORMATION ACCURACY, INTEROPERABILITY, THIRD PARTY PARTNER MATERIAL, QUIET ENJOYMENT AND TITLE ARE, AS BETWEEN CTS AND YOU, HEREBY EXCLUDED. IN PARTICULAR, BUT WITHOUT PREJUDICE TO THE FOREGOING, WE ACCEPT NO RESPONSIBILITY FOR THE CONDUCT OF ANY USER OF REVIVERX; ANY TECHNICAL FAILURE OF THE INTERNET OR REVIVERX; OR ANY DAMAGE OR INJURY TO USERS OR THEIR EQUIPMENT AS A RESULT OF OR RELATING TO THEIR USE OF REVIVERX. YOUR STATUTORY RIGHTS ARE NOT AFFECTED.

CTS will not be liable, in contract, tort (including, without limitation, negligence), under statute or otherwise, as a result of or in connection with ReviveRx, for any: (i) economic loss (including, without limitation, loss of revenues, profits, contracts, business or anticipated savings); or (ii) loss of goodwill or reputation; or (iii) special or indirect or consequential loss.

NOTWITHSTANDING THE ABOVE IF CTS IS HELD LIABLE TO YOU IN RELATION TO REVIVERX OR PHARMACY NETWORK SERVICES, THAT LIABILITY (HOWSOEVER ARISING) SHALL BE LIMITED TO THE SUMS PAID BY YOU TO ACCESS REVIVERX SERVICES. ANY LIABILTY OR LOSS INCURRED (DIRECTLY OR INDIRECTLY) RELATING TO THIRD PARTY PARTNERS VERSIONS OF REVIVERX IS THE RESPONSIBILITY OF THE THIRD PARTY PARTNER

Nothing in these Terms shall be construed as excluding or limiting the liability of CTS for death or personal injury caused by its negligence or for any other liability which cannot be excluded by English law.

9.0 Access Restriction and Service Suspension or Termination

CTS reserves the right in its sole discretion to deny you access to ReviveRx, or any part thereof, with or without notice and for any reason including, without limitation, if you fail to comply with any clause 4 (Member Conduct) or any other provision of these Terms. CTS reserves the right to suspend or cease providing all or any of ReviveRx services, without notice, and shall have no liability or responsibility to you in any manner whatsoever if it chooses to do so.

10. Copyright Policy

It is our policy to terminate any person’s access to ReviveRx if they infringe the intellectual property or proprietary rights of other users, CTS or Third Party Partners.

If you believe any of your work has been copied and posted on ReviveRx in a way which infringes your intellectual property or proprietary rights, please contact us by any of the means set out in paragraph 14 or click on the "helpdesk" link at the bottom of ReviveRx page or "Flag" link next to the allegedly infringing copy. You will need to provide us with the following information: (i) a description of the work that you claim has been infringed and a description of the alleged infringing copy of it; (ii) a description of where the alleged infringing copy has been posted on ReviveRx; (iii) your contact details; (iv) a written statement, signed by you, to confirm that you are the owner of the work or you are authorised to act on the owner’s behalf and the information you have provided to us is accurate to the best of your knowledge and belief.

11. User Interaction:

You are responsible for how you interact with other users of ReviveRx. We reserve the right, but have no obligation, to monitor how you interact with those persons.

12. Feedback

You may from time to time choose, at your sole discretion, to provide suggestions, comments, improvements, ideas, recommendations or other feedback ("Feedback") related to ReviveRx.

If you choose to provide to CTS any such Feedback, you hereby assign all ownership in and to such Feedback to us and acknowledge that we will be entitled to use and implement any such Feedback in any manner without restriction, and without any obligation of confidentiality, attribution or compensation to you. To the extent the foregoing is deemed ineffective, you also hereby grant ReviveRx a nonexclusive, perpetual, irrevocable, transferable, sub licensable, royalty free, fully paid up license to use such feedback. CTS is under no obligation to enact or action any Feedback it receives.

13. General

These Terms (as amended from time to time) constitute the entire agreement between you and CTS concerning your use of ReviveRx and supersede any previous arrangement, agreement, undertaking or proposal, written or oral between you and CTS in relation to such matters.

CTS reserves the right to update these Terms from time to time. If it does so, the updated version will be effective as soon as it is uploaded on to ReviveRx and your continued use of ReviveRx following any changes constitutes your acceptance of the new Terms. You are responsible for regularly reviewing these Terms so that you are aware of any changes to them. No other variation to these Terms shall be effective unless in writing and signed by an authorised representative on behalf of CTS.

These Terms shall be governed by and construed in accordance with English law and you agree to submit to the exclusive jurisdiction of the English Courts in relation to any dispute arising out of or relating to these Terms and/or your use of ReviveRx.

If any provision(s) of these Terms is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties (as reflected in the provision(s)) and all other provisions shall remain in full force and effect.

CTS's failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by CTS in writing.

Unless otherwise expressly stated, nothing in the Terms shall create any rights or any other benefits whether pursuant to the Contracts (Rights of Third Parties) Act 1999 or otherwise in favour of any person other than you, CTS and Third Party Partners.

These Terms & Conditions should be read in conjunction with ReviveRx Privacy Policy.

14. Contact Us

You can contact us at hello@reviverx.co.uk

These Terms and Conditions were last updated on 16th February 2024.